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6 July 2020

New management team gets top marks

The care regulator, the Care Quality Commission (CQC), has rated the new management team at Prospect House Care Home with top marks for how they have managed the risks from the coronavirus pandemic.

The Malpas based care home appointed Registered General Nurse, Sarah Stroud, as the Home Manager just as the pandemic took hold, in March 2020, just as the home closed to visitors.

Despite arriving in the midst of rapid changes, Sarah steered Prospect House and her team successfully through the last few months with the CQC confirming the Home has the systems and processes in place to mitigate the risk of COVID-19, and maintain the safety of their residents and employees.

Joanne Scott, Operation Director says:
“We are delighted to have Sarah on board leading our team so effectively. Sarah, who joins us from a North West based care home group, brings with her over 17 years’ of proven experience in care home senior management. She is a dedicated professional and a committed and passionate nurse whose aim is to provide the very best, person-centered care for residents through innovative care, continually promoting and improving service quality.”
 
Supported by Deputy Manager, Megan Owen, a Registered Mental Health Nurse, the pair have combined forces using their extensive experience in nursing and dementia care, alongside enhanced compliance and management skills, to manage the coronavirus risk to date efficiently.

Sarah Stroud, Home Manager aat Prospect House Care and Nursing Home says:
“Not only am I incredibly happy to be leading the team here at Prospect House, I am absolutely delighted with the outcome of the CQC assessment which confirms we have taken the necessary measures and precautions to mitigate the risks associated with Covid-19. This has only been made possible by the continued dedication and commitment of our amazing staff team and I would like to extend our thanks and congratulations to all of our staff who have worked so hard to support our residents during this time.”

As soon as the opportunity allows, Sarah and Megan are looking forward to re- opening the home to visitors, meeting and getting to know families and fellow external clinicians more closely and to sharing their future plans for the service, continuing to make Prospect House a wonderful place for our residents to live.